Shipping policy

Shipment Processing Time

Every order is important to us. We strive to process and dispatch all orders within 24 business hours, except on weekends or holidays. During high volume periods, a slight delay might occur, and you will be promptly notified via email.

Shipment Confirmation & Order Tracking

Once your order is shipped, we will send you a confirmation email containing your tracking number(s), which will be active within 24 hours.

Customs, Duties, and Taxes

For international orders, JHerbalTeas is not responsible for customs, duties, or taxes applied to your order. These charges are solely the customer's responsibility.

Damages

If you encounter any damages, please save all packaging materials and damaged goods before filing a claim. At JHerbalTeas , we value your satisfaction and take utmost care in handling your orders.

We are pleased to offer worldwide shipping. Experience the blend of quality and service with JHerbalTeas Co.