Frequently Asked Questions

Tea Quality and Usage

 

    1. How long do your teas stay fresh?

      Our teas deliver their best flavor and effectiveness within the first six months of purchase. However, stored properly in an airtight container and kept in a cool, dry place, they can last up to 18 to 24 months.


      1. Are your teas gluten-free?

      Yes, all our tea blends, including our Women's Wellness Teas and Herbal Infusions & Blends, are gluten-free


      1. Are your teas organic?

      Yes, we are dedicated to offering only the highest-quality teas. In line with this commitment, we exclusively use organic ingredients in all of our tea blends.


      1. What makes your teas unique?

      We offer a wide range of specialty teas, from Detox & Weight Loss Teas to Women's Wellness Teas. Each blend is carefully curated for flavor and beneficial properties, offering a unique tea experience.




      Payments and Returns


      1. What payment methods do you accept?

      We offer several payment options for your convenience: PayPal, all major credit cards, and bank transfers/deposits.



      1. How do I request a refund?

      Your satisfaction is our priority. If you're not happy with your order, please contact our customer service team at jherbalteas@gmail.com


      Consumption and Preparation


      1. Can I drink the tea cold?

      Absolutely. Just ensure the leaves are initially infused in hot water. You can then cool your tea in the fridge or add ice for a refreshing cold brew.


      1. Can I drink the tea more than once a day?

      We recommend adhering to the instructions provided with each tea blend. These have been designed to offer you optimal benefits. If consumed more than recommended, your tea supply may run out before the ideal consumption period.


      1. How do I prepare the tea?

      Most of our teas come as loose leaves. You'll need a strainer or infuser to steep the leaves in hot water. Enjoy the aromatic experience of brewing your own perfect cup!


      1. Do your tea blends contain any drugs or medications?

      All our tea blends are completely natural. We strive to use pesticide-free, organic ingredients, ensuring that each blend is free from any harmful or allergenic substances.